PRIVACY AND SECURITY POLICY

As ANKA GLOBAL MİMARLIK SANAYİ VE TİCARET LİMİTED ŞİRKETİ (“Company”), we attach great importance to the privacy of our users and the security of their personal data. Accordingly, this Privacy and Security Policy explains how the data collected through the Company's website (ergomekan.com) and mobile application are used, stored and protected.

1. Data Collected and Purposes of Use When you visit our website or use our services, we may collect the following data:

Identity Information: First name, last name, e-mail address, phone number.
Contact Information: Address, phone number, e-mail address.
Transaction Security Information: IP address, login and logout times, browser information.
Payment Information: Credit card or bank details (processed by payment providers).
Legal Transaction Data: User agreement and KVKK text consent records.
Cookies and Analytical Data: Information about your movements within the site, your preferred pages and how you use the site.

This data is processed for purposes such as order processing, improving user experience, marketing and management of customer service processes.

2. Data Protection and Security Our Company takes technical and administrative measures to protect your personal data from risks such as unauthorized access, loss, misuse or disclosure:

SSL Certificate: Our website uses secure connections that enable encrypted transmission of your data.
Authorized Access: Only authorized personnel can access your personal data.
Data Encryption: User passwords and sensitive information are protected by secure algorithms.
Updated Security Protocols: Our website is regularly subjected to cyber security tests.

3. Cookies and Tracking Technologies Cookies and similar technologies are used on our website. Cookies are used to improve the user experience, to ensure the proper functioning of the site and to provide personalized content.

Mandatory Cookies: Necessary for the operation of the site.
Analytical Cookies: Used to improve our services by analyzing user behavior.
Marketing Cookies: Used to provide user-specific advertisements and campaigns.

You can manage cookies through your browser settings or disable them completely. However, disabling cookies may prevent some services from working.

4. Sharing Personal Data with Third Parties Your personal data is shared with third parties only for the following purposes:

Shipping Companies: For the delivery of your order.
Payment Providers: For secure payment transactions.
Legal Obligations: If requested by authorized public institutions.
Business Partners: To improve the user experience and carry out marketing activities (with your consent).

These shares are realized only within the framework of the agreements made with the relevant parties and by taking the necessary security measures.

5. User Rights Users have the following rights within the scope of KVKK numbered 6698:

Learn whether your personal data is being processed,
Request information about the processed data,
Request correction of data if it is incomplete or incorrectly processed,
Request deletion or anonymization of data,
Learning to share processed data with third parties,
Object to processing and claim compensation if you have suffered damage.

You can send an e-mail to info@ergomekan.com to exercise your rights.

6. Policy Changes Our Company may update its security policies and personal data processing processes. Updates will be published on our website and our users are advised to check this page regularly.

This privacy and security policy was last updated by ANKA GLOBAL MİMARLIK SANAYİ VE TİCARET LİMİTED ŞİRKETİ .